The Acquisition List Business Analyst will utilize a relational database and automated tool to design, develop and implement direct mail and email campaign marketing lists to more effectively market and acquire new credit card customers. This position sits within the Acquisition organization of Card Services, a key business within Chase’s Consumer & Community Banking group.
The role will be responsible for building and executing technical list requirements for credit card marketing campaigns via multiple channels based on the strategic directions on product, positioning, pricing and placement. In addition, this candidate will be directly responsible for managing list creation processes with the focus on seamless execution of campaigns and partnering across the firm to develop cross-line of business opportunities. This person will identify opportunities to improve processes, develop efficiencies, and deliver results, while ensuring regulatory compliance.
- Bachelor’s Degree required
- 1+ years work experience; database/direct marketing experience required
- Experience working for or with third party vendors and development teams
- Background/experience in campaign and list management preferred
- Computer literacy / proficiency Microsoft Office suite, working knowledge with SQL / Oracle databases and Other Reporting tools
- Ideal candidates would be able to do the following:
- Be results-oriented with strong attention to detail and problem-solving skills
- Possess strong communication, interpersonal skills, and leadership potential
- Demonstrate they are customer-obsessed by understanding the customer experience
- Have a proven ability to operate in a process-oriented environment, adhere to risk/control, procedure and process expectations, while appropriately delivering what’s best for the customer.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
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