Bookkeeper/Customer Service Representative | Allstate Plumbing | Austin, TX 78728

Local Jobs Allstate Plumbing
  • United States, Austin, TX 78728 View on Map
  • Post Date : November 19, 2020
  • Apply Before : December 19, 2020
  • Share:

Job Description

We are seeking a Bookkeeper/ Customer Service Representative to join our team!

Responsibilities:

  • Create invoices, process payments and handle banking in QuickBooks
  • Handle initial customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Occasionally dispatch technicians to their service calls

Qualifications:

  • QuickBooks knowledge is a must
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Previous experience with a dispatching software preferable

Job Type: Full-time

Pay: $15.00 – $18.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • QuickBooks: 1 year (Preferred)
  • Bookkeeping: 1 year (Preferred)

Communication method(s) used:

  • Email
  • Phone
  • Chat

This Job Is:

  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Company’s website:

  • www.allstate-plumbing.com

Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Temperature screenings
  • Social distancing guidelines in place

Other jobs you may like

Go to Top