Business Analytics Lead

Local Jobs PNC Financial Services Group
  • United States, Pittsburgh, PA 15233 View on Map
  • Post Date: June 18, 2020
  • Apply Before : July 18, 2020
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Job Description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a(n) [position title] within PNC’s [name of division] organization, you will be based in [city/state location of position].

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Business Analytics Lead within PNC’s Retail Lending Distribution Management (RLDM) organization, you will be based in Pittsburgh, PA.

The Business Analytics Lead will work closely with internal clients to turn data into critical information and knowledge that can be used to make sound business decisions. Leads the collection and interpretation of business requirements. Sources appropriate data, applies analytical method(s), interprets the resulting information and then constructs an understandable visual representation in the analysis.

Responsible for taking development projects from R&D into production.

Serves as a subject matter expert of lending sales data. Understands complex business rules and is able to combine sales people, managers, geographies & hierarchies, and sales activities with loan application and servicing systems to provide insights for business leaders in a repeatable and highly available reporting environment.

Responsible for designing, developing and implementing various information related deliverables e.g., KPI, performance reporting, Tableau dashboards and self-service analytical tools.

Owns the production and maintenance of metrics, KPI and performance related reporting and dashboards for BI stakeholders.

Acts in a consultative role with business leaders to implement and drive adoption of metrics and KPIs.

Drives to one source of truth across the business.

Owns end-to-end lifecycle for deliverables including requirements gathering, technical development, refinement, adoption and maintenance as a member of a high performing agile crew.

Adds value from outset through technical, analytical, and problem solving skills.

Self-motivated and eager to continually improve skillset and learn new technologies.

Informs and influences future BI priorities and initiatives.

Required Skills

  • Analytical aptitude and critical thinking.
  • Expert data wrangler experienced using multiple data sources (Oracle, Teradata, MS SQL Server, Spark, Impala, Excel, csv/text, and Hyper).
  • Ability to automate and maintain data transformation pipelines (Tableau Prep, Alteryx, Python, SSIS, Oozie)
  • Experienced project management and traditional SDL methodologies used to move development release candidates into production.
  • Advanced knowledge of loan origination and servicing systems (Empower, OLNACS, EDS, Capital Stream, MSP, ACLS, FDR).
  • Advanced knowledge of sales management systems (ADAPT, TIM, Workday, Genesis, CIM, Salesforce).
  • Track record of success on high performing agile crew.
  • Ability to lead and mentor junior staff.

Job Description

Leads the analytics processes across multiple functions or business units leveraging an array of complex analytical tools to create data driven solutions. Serves as mentor to more junior employees.

Consults with clients and mentors consultants on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development.

Determining the optimal analytic approach and supporting development, implementation and enhancements.

Conceptualizing, developing and continuously optimizing analytical solution for operations and executive management to enable data driven decision making.

Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

Competencies

Analytical Thinking – Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.

Business Acumen – Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company’s business; ability to apply this knowledge appropriately to diverse situations.

Business Analytics – Knowledge of technologies, techniques and practices for the evaluation of business performance data; ability to analyze business performance using advanced statistical methods to justify and drive future business planning decisions.

Consulting – Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.

Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Emerging Technologies – Knowledge of and ability to design, apply and evaluate new information technologies for business environments in order to improve work productivity and accuracy.

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors

Disability Accommodations Statement:
The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at [email protected]

The Human Resources Service Center hours of operation are Monday – Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

 

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