CB International Client Onboarding VP | JPMorgan Chase Bank, N.A. | 8,582 reviews

Local Jobs JPMorgan Chase Bank, N.A. in Customer Support & Success
  • United States, 8,582 reviews View on Map
  • Post Date : January 14, 2021
  • Apply Before : February 13, 2021
  • Share:

Job Description

The CBCO organization is seeking a highly motivated individual who capable of handling a high level of complexity in a client facing environment. The International Onboarding Specialist (IOS) will have global responsibility for the international onboarding for Commercial Banking clients. Helping our clients expand their business into international markets is a strategic opportunity for Commercial Banking and the initial onboarding experience sets the tone. The IOS will work directly with the client and the coverage team to determine the best approach to onboard the client’s business to the CB products and services, including completion of our Due Diligence process.


Core Responsibilities:

  • Client facing, single point of contact responsible for the end to end client experience and satisfaction during the international onboarding process, for global and complex requests
  • Responsible for multi-entity, multi-jurisdiction client onboardings and product & service implementations
  • Collaboration with the client and coverage team to develop and execute an implementation plan, establishing clear expectations and providing transparency of timelines using project management principles and practices
  • Manage and coordinate client and internal partner communication and status updates
  • Support Sales partners and the sales process with RFP responses, client presentations and in person client visits
  • Utilize creative problem solving and solid decision making abilities
  • Adherence to policy and procedures, and international and domestic regulatory requirements
  • Manage onboarding activities via phone, telepresence, email and in person with external clients and internal business partners
  • Own and drive identification, transparency, escalation, and resolution of risks and issues to closure
  • Liaise with local Compliance, Legal, and Product where required
  • Provide Subject Matter Expertise for international regulatory requirements, products & services, documentation and Regional/Country KYC requirements
  • Collaborate on strategic business initiatives as a Subject Matter Expert or Project Manager

Required Qualifications:

  • 6 Years or more relevant business experience, including client facing roles
  • BA/BS Degree
  • Proven capability of applying project management methodology to develop an implementation plan and execute deliverables
  • Ability to soundly execute quantitative and qualitative analysis, draw salient conclusions and present information in a concise and effective manner
  • Strong organizational skills both personally and across the working team to meet deadlines in a fast paced environment (time management and attention to detail)
  • Strong interactive personal and communication skills and ability to influence others for positive results
  • Excellent English written & verbal communication ability
  • Experienced problem solver and critical thinker
  • Ability to take ownership, manage through conflict and mobilize internal resources
  • Adaptable to a changing, dynamic work environment

Preferred Qualifications:

  • Experience with international KYC/regulatory requirements
  • Global Cash Management
  • Foreign language skills (written & spoken) Spanish, Portuguese, Chinese or Japanese
  • International work experience
  • Industry certifications (CAMs, PMP, CTP)

  • Some travel may be required (less than 25%) to support various clients and coverage teamJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

 

“How to Find a Job” Books

We may earn a commission if you click on some of the links below and make a purchase at no additional cost to you.


How to Find a Job Books

Finding A Remote Job A Complete Guide – 2020 Edition

Finding A Remote Job A Complete Guide - 2020 Edition

Do you have the right kind of job? How should implementation be staged? Where are you prepared to go for a job? What are the main goals of your job club? Is building culture possible with a remote team?

Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.

 

VIEW BOOK


Breakthrough Remote Job: Earn rewards for answering questions on products you already used and love. Products such as Microsoft, Linkedin, WordPress, Postmates, Samsung Galaxy Phones, Air BnB etc.

Breakthrough Remote Job: Earn rewards for answering questions on products you already used and love. Products such as Microsoft, Linkedin, WordPress, Postmates, Samsung Galaxy Phones, Air BnB etc.

Earn rewards for answering questions on products you already used and love.

Products such as Microsoft, Linkedin, WordPress, Postmates, Samsung Galaxy Phones, Air BnB etc.

I earn weekly for helping WordPress customers with their problems. My job is to reply emails, chat customers and answer questions, most of which we already have answers to in our HUB and forum.

You can join too as it is available to anyone of any age worldwide.

VIEW BOOK


Remote: Office Not Required

Remote: Office Not Required

For too long our lives have been dominated by the ‘under one roof’ Industrial Revolution model of work. That era is now over. There is no longer a reason for the daily roll call, of the need to be seen with your butt on your seat in the office. The technology to work remotely and to avoid the daily grind of commuting and meetings has finally come of age, and bestselling authors Jason Fried and David Heinemeier Hansson are the masters of making it work at tech company 37signals. Remote working is the future – and it is rushing towards us.

 

VIEW BOOK


Why Working-From-Anywhere-Companies Attract the Best Talent: A Guide for Companies, Employees and Remote Job Seekers

Why Working-From-Anywhere-Companies Attract the Best Talent: A Guide for Companies, Employees and Remote Job Seekers

If your dream job is not related to a location, an office or a cubicle farm, then this book is for you. Look at a job in a totally new way and start enjoying life while being more productive.

Employers will like this book and embrace working-from-anywhere to have more engaged employees, attract top talent and save big on the bottom line.

VIEW BOOK


Read More

Other jobs you may like

Go to Top