Commercial Bank Client Onboarding – National Onboarding Executive | JPMorgan Chase Bank, N.A. | 8,582 reviews

Local Jobs JPMorgan Chase Bank, N.A. in Customer Support & Success
  • United States, 8,582 reviews View on Map
  • Post Date : January 14, 2021
  • Apply Before : February 13, 2021
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Job Description

CB Client Onboarding – National Onboarding Executive

The CBCO CBI (Commercial Bank Implementations) organization is seeking a strategic, dynamic leader for the US based onboarding organization. The national onboarding executive is responsible for the overall execution of the organization’s goals as well as delivering on the organization’s commitments to clients and partners.

Core Responsibilities:

  • Management oversight of the organization (approximately 140 employees) consisting of Regional Onboarding Executives, VP Onboarding managers, and their teams of Onboarding Specialists at the VP and Associate level. Regional teams are responsible for the project management and execution oversight of treasury cash management solutions for both new and existing US based clients.
  • Develop and maintain key partnerships with sales, banking, product partners, client service, and treasury operations.
  • Maintain a strong risk and control environment which aligns with the firms control agenda.
  • Create and drive strategic enhancements focused on improving the client onboarding experience, while improving the team’s efficiency.
  • Recruit and maintain a strong team of talent; develop new ways to grow and develop the team.
  • Stay abreast of industry and competitor trends and work with strategy teams to continue to improve the overall client delivery.
  • Oversee the management and evolution of key KPIs; provide regular executive management updates to partners and senior management.
  • Represent the Commercial Client Onboarding Organization in cross functional working groups.

Qualifications:

  • Minimum of 10 years management experience; exceptional leadership qualities.
  • Established track record of ability to attract, develop and retain talent.
  • Excellent interpersonal, influencing, communication and partnership skills.
  • Ability to manage conflict and drive solutions; ability to mobilize internal resources.
  • Strong strategic and proven ability to execute change a change agenda.
  • BA/BS degree required.
  • Advance degree preferred
  • Travel approximately 30% (teams located in 4 markets, with Chicago and Dallas primary).

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

 

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