Credit & Collections Specialist

Local Jobs SnapAV
  • United States, Charlotte, NC 28273 View on Map
  • Post Date : September 16, 2020
  • Apply Before : October 16, 2020
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Job Description


Position Description

The Credit & Collections Specialist will report to the Credit & Collections Supervisor and will be responsible for credit extension processes and collecting outstanding receivable payments on behalf of SnapAV and subsidiaries. This role requires a detail-orientated individual who can prioritize and multitask both over the phone and email. This role is part of a remote team with team members in both the Charlotte, NC office and Draper, Utah office. Excellent customer service and a high sense of urgency when assisting customers are key attributes that will contribute to the success of the Credit & Collections Specialist.

Specific Responsibilities

  • Partner with internal departments and customers in regard to outstanding payments
  • Conduct out-bound calls to establish payment confirmations
  • Responsible for answering the collections email inbox pertaining to invoices, discrepancies, statement copies, etc.
  • Assist with maintaining up-to-date dunning for all customers
  • Establish and maintain credit terms for customers
  • Transact in multiple accounting systems

Required Qualifications

  • High school diploma or equivalent
  • 2+ years relevant experience in collections
  • Previous customer service experience

Preferred Qualifications

  • Experience in consumer electronics
  • SAP B1 and/or SAGE Experience
  • Advanced skill set for Microsoft Excel and Word

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