Customer Service Representative-Entry Level (Virtual)
We are accepting entry-level candidates who are
looking for a start in a healthcare career. Paid training provided.
Basic computer skills needed.
hours: 9:00 AM to 5:30 PM EST
hours are between 9am EST & 9pm EST. Will include some evenings.
bid on a schedule based on business need
is a virtual position until the Covid restrictions are lifted (subject to state rules and
regulations). This position will be physically based in Jessup,
PA . Applicants should be physically located in that area to be
Competitive Benefits Offered:
Immediate Health Benefits available (health, life, dental,
vision short/long term disability, life, etc.)
Benefits available (health, life, dental, vision short/long term
disability, life, etc.)
supervision, this position is responsible for assisting the Customer Service
department with inbound calling only when necessary, completing outbound
calling for Enrollment related routes, handling miscellaneous correspondence
and faxed documents, route management for various clients, Provider Portal
verification, and various Ancillary tasks. Performs both on demand and
pro-active services for the clients, members, providers, and departments
serviced by client. Receives, researches, resolves and documents member,
provider, client and department inquiries while ensuring compliance with state
and federal laws. Maintains effective relationships with external and internal
High school diploma or
PC proficiency to include
Microsoft Excel, Word, and Outlook
Ability to work scheduled
hours. Overtime may be required including evenings, nights,
weekends, and holidays.
At least some Customer
Service/Call Center experience
This position will require
commuting to our Jessup, PA
(exclusion : BE/BTech/MCA)
For Medical Management
Bachelor’s degree in Nursing or any health science related field.
For NA High School Equiv.
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Sep 10 2020
About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.
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