Director – Transitions

Local Jobs Cognizant Technology Solutions in Business Development
  • United States, Fort Worth, TX View on Map
  • Post Date : September 16, 2020
  • Apply Before : October 16, 2020
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Job Description

Service Delivery

Director Responsibilities:
Cognizant Technology Solutions is

currently seeking a highly skilled Director of Delivery who will lead

the service delivery team, manage conflict and ensure the team’s processes and

tasks are carried out efficiently. This

role is strategic and centers on m aintaining positive relationships with customers,

identifying

customer needs and overseeing service delivery within the business context. Key components are building partnerships and

liaising with team leaders to determine the company’s services, delivery

criteria, and solutions for issues that may arise, managing finances and

budgets,

determining ways

to reduce costs without sacrificing customer satisfaction, and assessing

customer feedback and using your creativity to establish, improve, and refine

services.

We continuously seek exceptional

associates when recruiting new employees. We pride ourselves on having

extensive experience working with clients in all major markets. We consistently

deliver positive relationships, market leading offerings and business results.

Cognizant’s delivery model is infused with a distinct culture of high customer

happiness.

Responsibilities:
·

Primary

function to manage delivery of all scheduled and emergent activity in a

structured cost effective and efficient manner

·

Strong

experience in delivery with distributed teams onsite/offshore and ability to

handle mix of project types and technologies in a fast pace environment

·

Accountable

for the day to day coordination of a multidiscipline team ensuring the

competence levels of all personal engaged with BAU and

Specialized projects and teams are staffed with competent personal and

resourced to meet Project transformation requirements

·

Ability

to provide and communicate a coherent vision building high performing teams

strategic planning and leadership a strong second line and Identify required

skills and highlight any areas of deficiency or improvement

·

Supervise

the activities of teams set team goals and targets and coach empower teams to

achieve significant results

·

Be

active and visible role model and promote motivation good communication

Qualifications:
·

Experience

in customer service, leadership, and logistics may be advantageous

·

Good

computer skills and the ability to use business support software

·

Strong

customer service, project management, and quality control skills

·

Good

resource planning skills

·

Excellent

leadership and customer service skills

·

Strong

teamwork skills and attention to detail

Our strength is built

on our ability to work together. Our diverse backgrounds offer different

perspectives and new ways of thinking. It encourages lively discussions,

inspires thought leadership, and helps us build better solutions for our

clients. We want someone who thrives in this setting and is inspired to craft

meaningful solutions through true collaboration.

If you are comfortable with ambiguity, excited by

change, and excel through autonomy, we would love to hear from you

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Sep 11 2020

About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender, identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

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