Education Program Manager, Microsoft Learn, Cloud + AI | Microsoft | 7,026 reviews

Local Jobs Microsoft in Teacher & Mentor & Tutor & Coach & Trainer
  • United States, 7,026 reviews View on Map
  • Post Date : January 14, 2021
  • Apply Before : February 13, 2021
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Job Description

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. The Developer Relations Online team plays a critical role in this mission by providing free, first party, technical documentation and interactive training to individuals around the globe.

We are looking for a Principal PM that will partner with product, design, research, engineering, marketing, and other teams to lead technical program management for our education related space. This role will be primarily focused on Microsoft Learn and the integration of student-focused advocacy programs like Imagine Cup, Learn Student Ambassadors. This role may also explore integration with LinkedIn and various other partners across Microsoft.


Responsibilities

  • Work cross-functionally with engineering, PM, design, partnerships, marketing, and other teams
  • Define and own the education vision and KPIs (acquisition, engagement, and retention).
  • Understand the existing platforms, ideate on ways to improve the user experience, and define a plan for moving to Microsoft Learn
  • Create detailed functional specifications for epics and features
  • Continually invest in improvements via various testing approaches
  • Become fluent in analyzing data and user feedback
  • Exchange ideas/data/feedback cross-functionally to drive a more user-centric product
  • Present a vision, functionality, and data to executives, external partners, and customers


Qualifications

  • 5+ years in business strategy or consulting roles with direct customer engagement experience
  • 10+ years of program or product management experience; experience in K-HED tech strongly preferred
  • Deep understanding of the higher education, new graduate career landscape, and industry trends in job growth.
  • Audience empathy for the requirements and motivations of educators, students, and institutional IT staff that support course instruction
  • Passion for learning and inspiring others to continually learn
  • Experience building best-in-class user experiences with proven ability to ship on time
  • Deep empathy for customers and users, and the ability to identify customer needs
  • Excellent interpersonal, communication, and cross-group skills
  • Exceptional problem solving, strategic thinking, and technical skills
  • Self-driven and able to work with minimal direction
  • Attention to detail, highly organized, with an absolute focus on quality of work
  • Experience with a metrics-driven mindset and the ability to experiment, learn and improve
  • MBA degree or related field is desired

#devrelawesomejobs
#devrelawesomejobsPM

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

 

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