Enrollment Representative(WAH)–Louisville, KY

Local Jobs Humana
  • United States, Louisville, KY View on Map
  • Post Date : July 9, 2020
  • Apply Before : August 8, 2020
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Job Description

Do you enjoy or want to work from home? Do you love assisting others when they’re in need? Are you looking for valuable experience working fora Fortunate 100 company that focuses on the well-being of their customers? Do you thrive in a fast-paced environment with flexible hours? Well, if you answered YES to one or more of the above you should strongly consider theSeasonal/ Limited TermEnrollmentRepresentativeopportunity with Humana.


What we need your help with:

  • We need your assistance processing applications from members, enrolling them on company platforms, and transmitting enrollment information to Center for Medicare and Medicaid Services(CMS).
  • You would perform basic administrative/clerical/operational/customer support/computational tasks while providing excellent service to our members.
  • We also need your assistance with reviewing reports and making adjustments, additions, and deletions based on CMS regulations within a results-oriented production environment.
  • You would also resolve issues, inquiries, and concerns from members while demonstrating empathy and compassion for individual needs.

What you get from your great work!Benefits and Perks of This Opportunity

  • Competitive compensation with strong hourly rate
  • The ability to cut your daily commute to less than a minute!! Yes 100%work at home capability
  • Extensive 100% virtual training program for the first 4-6 weeks,setting you up for immediate and future success
  • The ability to earn up to a maximum of one hour of Paid Time Off(PTO)per 40 hour work week
  • 401k Retirement Saving option-100 percent company match on the first 3 percent contribution. Humana will make a matching contribution each pay period for all participants who are actively contributing to the Plan.
  • Employee Assistance Program and Work Life Services
  • Student Loan refinancing consultation
  • Great Deals on both national and local discounts on everything from computers and vacations to phones and retail shopping
  • Cross training available for further skills development and potential Full time opportunities

What you need for success!
Required Qualifications
  • High School Diploma or equivalent and 1+ years of comparable work experience
  • Strong computer skills utilizing multiple computer applications simultaneously
  • Demonstrated skills inattention to detail
  • Strong initiative with the ability to adapt to change quickly and be empathetic
  • Ability to maintain a professional demeanor, practicing strict confidentiality for all sensitive information
  • Ability to perform multiple tasks simultaneously, at times working under pressure with competing priorities
  • Must live within 50 miles of the Humana office located in downtown Louisville, KY.
  • Work at home (WAH) requirements include a minimum internet connection speed of 10m x 1m, and a dedicated secure home workspace for interview or work purposes.

What you need to be considered a Superstar! – Preferred Qualifications

  • Bachelor’s degree
  • Previous office or virtual environment experience
  • Military, healthcare/managed care, banking or related industry experience handling confidential and personal information
  • Experience working with the senior population.

Additional Information

  • Flexible schedules during the week 7am-7pm, may include weekend days
  • Opportunities for overtime hoursSeasonal Humana associates may work any number of hours, depending on the business needs, for a limited period of time (usually 60 to 180 days)
  • Please note as part of our CMS government regulations, our Enrollment Representative must have established credit history according to Experian records. As an associate, you will need to access our Medicare eligibility check software systems. This type of inquiry doesn’t affect your credit score. For additional questions, please refer to the CMS government website:https://www.cms.gov/Medicare/Coordination-of-Benefits-and-Recovery/Coordination-of-Benefits-and-Recovery-Overview/Downloads/Remote-Identity-Proofing-Multifactor-Authentication-on-the-MSPRP-FAQ.pdf

Scheduled Weekly Hours


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