Genesys Architect

Local Jobs Cognizant Technology Solutions
  • United States, Deerfield, IL 60015 View on Map
  • Post Date : July 20, 2020
  • Apply Before : August 19, 2020
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Job Description

Sr Technology Architect/ Principal Technology Architect

Qualification : BE/B Tech

Responsibility : Design

Participates in discovery

sessions to discuss and understand business requirements.

Capable of vetting business

requirements to carve an appropriate scope that can deliver notable value

to business.

Creates end-to-end solution

blueprints that can be used to derive estimates.

Creates design documents

(conceptual and detailed) that conforms to CET/Pharmacy architectural

standards and provide consistency the CET area.

Presents and explain design to

the development team and partners.

Defines technical scope in each

sprint following logical order per the solution blueprints.

Creates non-functional


Reviews test cases to guarantee

adequate coverage of all requirements.

Effectively resolves problems and

roadblocks as they occur.


Experience working in a scrum


Passion and aptitude to learn

new technologies

Innovative mindset. Driving

cutting edge technology adoption

Great communication and

collaboration skills

Experience with Genesys call

center software (PureEngage, IWD, WDE desktop, etc).

Experience with Cisco Voice and

Collaboration with other systems (Genesys, Avaya).

Experience with Sales force is

a plus.

Must Have Skills

Genesys PureEngage

Genesys iWD

Avaya Voice Portal/IR

Genesys Voice Portal

Retail Pharmacy

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Jul 17 2020

About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @USJobsCognizant.

Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender, identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

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