Hyundai Service Advisor | Johnson Hyundai of Cary | Cary, NC 27511

Local Jobs Johnson Hyundai of Cary
  • United States, Cary, NC 27511 View on Map
  • Post Date : November 19, 2020
  • Apply Before : December 19, 2020
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Job Description

Johnson Hyundai of Cary has the exciting opportunity to expand its team with the addition of a Full-Time Service Advisor! We are seeking a friendly and motivated individual with a positive attitude to fill this open position immediately! If you are customer-service oriented and interested in working in a fast paced environment with great earning potential, this is an excellent opportunity for you!

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Johnson Hyundai of Cary is a member of Johnson Automotive, one of the fastest growing automotive groups on the East Coast. Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers that are eager to elevate our guest’s experiences.

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This position will assist with the operations of the Service Department by advising and counseling guests on any necessary vehicle service repairs as recommended by technicians.

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Essential Responsibilities:

  • Greet and assist guests in a timely, efficient and friendly manner;
  • Advises guests of the care and needs of their vehicle;
  • Provides complete and accurate written cost estimates for repairs and services;
  • Checks repair progress and contacts guests with necessary updates;
  • Complete necessary paperwork with accuracy;
  • Refers to service history, inspects vehicles and recommends service needs;
  • Establishes guest’s method of payment;
  • Maintain a high level of customer satisfaction;
  • Maintain and update notes and information in a customer database;
  • Other duties as assigned by management.

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Knowledge, Skills and Abilities Required:

  • Service Advisor experience required;
  • ADP experience preferred;
  • Basic computer knowledge including Microsoft Office;
  • A valid driver’s license and clear driving record;
  • Ability to maintain a positive attitude while working under pressure;
  • Compelling written and verbal communication skills;
  • Ability to work both as a team and independently;
  • Capability to prioritize multiple tasks effectively;
  • Possess excellent customer service skills;
  • Flexible work schedule Monday through Friday and some Saturdays.

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Benefits:

  • Medical and prescription coverage
  • Basic life insurance, 401(k) with company match
  • Employee discounts on vehicle purchases, parts and service
  • Advancement Opportunities

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To apply, please respond to this ad by faxing your resume to 919-256-6081, or apply in person at any Johnson Automotive Dealership. Please reference job code JLDSA.

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No Phone Calls Please.

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Johnson Automotive is an Equal Opportunity Employer.

Job Type: Full-time

Experience:

  • automotive: 1 year (Required)
  • Sales: 1 year (Required)
  • service advisor: 1 year (Required)

License:

  • Driver’s License (Required)

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