Lead Processing Specialist

Local Jobs Fiserv, Inc.
  • United States, Omaha, NE 68127 View on Map
  • Post Date : July 20, 2020
  • Apply Before : August 19, 2020
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Job Description

What does a great Lead Processing Specialist do?

You will analyze data, conduct trends analysis and identify root causes of trends. Solve and/or make recommendations to implement changes to correct problems. Assist with or lead special projects. You will conduct audits, prepare required documentation, and interpret basic analytical data. Requires some decision making requirements and involvement with upper management and service areas.

Basic qualifications for consideration:

  • High School diploma or equivalent
  • 1 + years of Disputes/Fraud experience
  • Familiarity with the Electronic Funds Transfer (EFT) industry and Regulation E
  • Knowledge of computer software and systems within their respective environments.
  • Knowledge of Visa or MasterCard Operating Regulations

Preferred qualifications for consideration:

  • 1 to 3 years of Financial experience.
  • Skilled in acting as a point of contact and resource to a team for questions and assisting in issue resolution.
  • Ability to identify opportunities to coach individuals/team on training opportunities and/or team initiatives.
  • Knowledge of computer software and systems within their respective environments.
  • Knowledge of major functional processes and associated operating requirements.
  • Ability to encourage, motivate and guide individuals and teams in learning and improving effectiveness.
  • Ability to process information with high levels of accuracy.
  • Knowledge of organization’s performance management system, practices and tools; ability to apply them to developing and improving individual, team, and organizational performance.
  • Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.
  • Knowledge of quality management methods, tools and techniques used to create and support an environment that meets the needs of the organization.
  • Knowledge of activities, tasks, deliverables and techniques for documenting current business processes, analyzing to identify problems and opportunities, and re-engineering the processes for improvement.
  • Ability to read, interpret and draw accurate conclusions from financial and numerical material.
  • Possess a high level of computer skills (to effectively utilize multiple EFT systems, Excel, Word and PowerPoint)
  • Working knowledge of workstations and database software

Learn more about us.

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

In this role you will be aligned with our card solutions team. Card Services authorizes and settles point-of-sale (POS) and ATM transactions, monitors and drives ATMs, provides nationwide switching of debit, credit, prepaid and ATM transactions, and owns the Accel® Network. We provide clients with proven solutions to maximize profit, reduce cost, and mitigate risk.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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