Manager, Care Management – Region 8, Florida | Humana | Tampa, FL

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  • United States, Tampa, FL View on Map
  • Post Date : November 19, 2020
  • Apply Before : December 19, 2020
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Job Description

The Manager, Care Management leads teams of nurses and behavior health professionals responsible for care management. The Manager, Care Management works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.


Responsibilities

The Manager, Care Management oversees the assessment and evaluation of members’ needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and well-being of members.

  • Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area.
  • Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.
  • This role requires travel (After business travel restrictions are lifted) within Region 8 counties: Charlotte, Collier, DeSoto, Glades, Hendry, Lee and Sarasota County.


Required Qualifications

The Manager, Care Management shall meet one of the following qualifications:

  • Master’s Degree in human services, social sciences, or health related field with at least 2 years of case management experience with at least 1 year focused on elderly or disabled population.
  • Bachelor’s Degree in a health related field with at least 5 years of case management experience with at least 1 year focused on the elderly or disabled population.
  • 9 years of professional human service experience with a minimum of 5 years of case management experience with at least 1 year focused on the elderly or disabled population.

The Manager, Care Management shall meet all of the following qualifications:

  • Leadership experience in the area of case management/care coordination.
  • All Registered Nurses (RN) or Licensed Practical Nurses(LPN) must be licensed in the state of Florida without restrictions.
  • Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook.
  • Ability to work collaboratively with various departments, identifying and developing innovative processes.
  • This role is part of Humana’s Driver safety program and therefore requires an individual to have a valid state driver’s license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
  • Must have a separate room with a locked door that can be used as a home office to ensure you have absolute and continuous privacy while you work.
  • Must have the ability to provide a high-speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10×1 (10mbs download x 1mbs upload) is required.
  • This role is considered patient facing and is a part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
  • AHCA Fingerprint Required.


Preferred Qualifications

  • BSN.
  • Health Plan experience.
  • Previous Medicare/Medicaid experience.
  • Call center or triage experience.
  • Previous experience in utilization management, discharge planning and/or home health or rehab.
  • Prior nursing home diversion or long term care case management experience.
  • Experience with health promotion, coaching and wellness.
  • Experience working with the geriatric population.
  • Bilingual a plus.


Additional Information


Direct Reports
: Up to 15 Associates.


Travel:
25% travel within region 8 and in the state of Florida for meetings (After business travel restrictions are lifted).


Work Days/Hours:
Monday – Friday; 8:30am – 5:00pm


Training:
4 weeks


Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Montage, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.


Scheduled Weekly Hours

40

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