Marcus by Goldman Sachs – Cards – Business Controls Leader – Associate – Wilmington, DE | Goldman Sachs | Wilmington, DE 19801

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  • United States, Wilmington, DE 19801 View on Map
  • Post Date : November 19, 2020
  • Apply Before : December 19, 2020
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Job Description


Marcus by Goldman Sachs is the firm’s consumer business, combining the entrepreneurial spirit of a startup with 150 years of experience. Today, Marcus has $50 billion in deposits, $5 billion in loan balances and 4 million customers across our lending and deposits businesses, as well as the personal financial management app, Clarity Money. Through the use of insights and intuitive design, we provide customers with powerful tools and products that are grounded in value, transparency and simplicity. We are backed by our unique team, comprised of individual contributors from leading agile technology companies, fintechs and consumer financial services companies, allowing us to disrupt the industry, while helping consumers take control of their financial lives.


Your Impact:
As the leader of the Credit Card Business Controls team, you will be supporting business and process owners in managing their operational risk, and executing on the risk management frameworks set by the first-line Consumer Business Risk team. You will be playing a vital role in the first line of defense’s management of operational risk and business controls.


Designing and supporting implementation of controls mitigating recess and other operational risk

Monitoring and reporting on control issues in line with Business Risk-owned frameworks

Supporting control owners with the Cards control assessment as part of the Risk and Control Self Assessments(RCSA)

Develop and keep evergreen a Cards process inventory with a focus on high risk operational recesses

Execute on Business Risk issues management frameworks by supporting process owners in identifying control weaknesses and breaks and proposing mitigation plans, including design of new/enhanced key controls

Work with assurance functions to provide an objective assessment of the strength of the control environment

Skills and Qualifications:

In order to be successful in this role you will be highly analytical with strong financial product acumen. You will also demonstrate:
  • 5+ years first-line experience, ideally in a business controls or related field, such as quality assurance, for credit cards or other consumer financial services
  • Bachelor’s degree or equivalent military experience
  • Deep knowledge of control design and assessments (including Quality Assurance (QA) and RCSA) and issue management in a financial services environment
  • Experience working with various first-line functions, such as Product, Operations and first-line Risk, including Business Risk
  • Experience in credit card processes (card fulfillment, issuance, authorization, payments, collections) a plus



The Consumer and Investment Management Division includes Goldman Sachs Asset Management (GSAM), Private Wealth Management (PWM) and our Consumer business (Marcus by Goldman Sachs). We provide asset management, wealth management and banking expertise to consumers and institutions around the world. CIMD partners with various teams across the firm to help individuals and institutions navigate changing markets and take control of their financial lives.


At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We’re committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:

© The Goldman Sachs Group, Inc., 2020. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

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