Policy Specialist

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  • United States, Austin, TX View on Map
  • Post Date : October 14, 2020
  • Apply Before : November 13, 2020
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Job Description

Note: By applying to this position your application is automatically submitted to the following locations: Austin, TX, USA; Mountain View, CA, USA

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.
  • 2 years of policy, operations, legal or communications work experience.

Preferred qualifications:

  • Experience using analytical tools (e.g., SQL) to identify trends and improve processes.
  • Experience working in vendor management.
  • Experience and interest in working on a broad range of legal matters across multiple markets and regions.
  • Working proficiency in any of the following languages: Portuguese, Hebrew, Greek, Malayalam.
  • Exceptional attention to detail with an ability to consistently and positively contribute in a fast-paced, changing work environment.

About the job

The Legal Investigations Support (LIS) team handles requests received from Government agencies, courts, and parties in civil litigation. LIS handles a high-volume of these legal requests, processing them through internal tools based on complex internal policy and workflows. This team respects confidentiality, and are sensitive to legal requirements and user privacy laws. LIS aims to strike the best balance between competing forces in order to improve the law, reduce risk, and keep Google running.

20th century laws don’t always solve. 21st century problems, and Google Legal crafts innovative approaches for handling some of the toughest legal challenges of the information age. Whether you’re a patent attorney, anty expert or an engineer headed to law school, Google Legal lets you take on unanswered legal quandaries and create new precedents. Our innovative services raise challenging questions that demand creative and practical answers. We provide those answers by working at the crossroads of the law and new technology, helping Google build innovative and important products for users around the world.


  • Review, process, and respond to legal requests, related to real-world investigations, and hit metrics quotas, closing a certain number of cases/matters per week.
  • Respond to inquiries from law enforcement agents or third-party attorneys.
  • Develop and launch scalable policies and processes for handling large volumes of requests based on regional trends.
  • Provide regular feedback to vendor partners.
  • Handle matters related to violent crimes or other difficult criminal cases and view objectionable content no more that 10% of the time.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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