Program Manager – Prime Now 3P

Local Jobs Amazon.com Services LLC
  • United States, Seattle, WA View on Map
  • Post Date : October 16, 2020
  • Apply Before : November 15, 2020
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Job Description

  • Bachelor’s degree in Supply Chain Management, Engineering, or other technical field or equivalent experience
  • 3+ years of professional experience, including experience operating in highly cross-functional and fast-paced environments
  • 3+ years of experience conducting quantitative and qualitative analysis
  • Advanced knowledge of Excel is required, including use of lookups and pivot tables
  • Basic to intermediate SQL skills are required (including select, group, where, join commands)

Amazon Worldwide Operations is looking for Program Managers with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Prime Now (PN) 3P Whole Foods Market network. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

Key Responsibilities

  • Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations
  • Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions
  • Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery
  • Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate
  • Influence design and development of strategic processes
  • Work with program managers and business leaders to communicate and impact critical business initiatives
  • Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions
  • Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
  • Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence

  • 2+ years of Quality Assurance or Process Improvement experience
  • 2+ years of experience interacting with partner teams to manage a product roadmap
  • Ability to organize and manage multiple tasks simultaneously
  • Excellent written and verbal communication skills
  • Ability to problem-solve independently
  • Strong analytical capability

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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