Senior Business Analyst

Local Jobs Aflac in Business Development
  • United States, Columbus, GA 31907 View on Map
  • Post Date : July 20, 2020
  • Apply Before : August 19, 2020
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Job Description

Position Summary:
Works independently as a subject matter expert between IT and business partners on complex projects; identifies and communicates business needs and translates them into business and technical requirements from which solutions can be implemented; determines if technical solutions impact existing work processes/systems and ensures proper integration; as part of a team provides input surrounding buy vs. build decisions for possible solutions.


Serves primarily as a senior-level project team member working on complex projects

Serves as a liaison between business partners and IT to provide technical solutions to meet user needs and maintain established business relationships

Leads and or assists with project deliverables such as project initiation requests, business and technical requirements, use cases, interface specifications, business architecture models, cost/benefit analysis, risk and issue logs, test plans, training plans and elevation / validation plans.

Communicates and presents complex technical concepts simply and effectively to nontechnical team

Assesses long term needs, performs gap analysis and makes future state recommendations

Participates in identifying opportunities that impact business strategy and system performance

Participates in JAD sessions with business partners to enable technical solutions that allow for process improvements

Conducts systems analysis with a focus on business and technical process models and use cases

Mentors and develops junior team members into resources with higher skill sets.

Collects research on the competition in terms of best practices, business processes, and procedures; pays particular attention to market strategies and product development; makes recommendations for buy vs. build decisions

Provides testing support and analysis for defect resolution
Performs other related duties as required


Education & Experience
Bachelor’s Degree, in Computer Science, Business Administration or a related field, Four to six years of related work experience and knowledge of organizational systems and capabilities, business operations and requirements, business modeling concepts, software development methodologies and lifecycle, developing technical requirements using analysis techniques, etc, Advanced database skills with experience using MS Access, SQL knowledge of how relational databases work, Ability to apply statistical and other research methods into systems issues as required; review complex data and derive summary conclusions, High value contributor / value added professional, or an equivalent combination of education and experience.
Job Knowledge & Skills
  • Business Processes
  • Business Case Preparation
  • Business Cost Benefit Analysis
  • Business Definition Requirements
  • Functional Specification Development
  • Requirements Definition Development
  • System Process Flows
  • Technical Use Case Preparation
  • Technical Requirements Definition
  • Flowchart Preparation
  • Data Entity-Relationship (ER) Diagramming
  • SDLC
  • Microsoft Office
  • Visio
  • Technical Writing
  • Technical Communication
  • Presentation Skills

Core Competencies
Action Oriented, Customer Focus, Adaptability, Listening, Ethics and Values, Integrity and Trust

Functional Competencies
Business and Financial Acumen, Drive For Results, Innovation Management, Intellectual Horsepower, Organizational Agility, Priority Setting, Process Management, and Organizational Agility

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Senior Business Analyst

Local Jobs Charles Schwab Inc. in Business Development
  • United States, Westlake, TX 76262 View on Map
  • Post Date : July 9, 2020
  • Apply Before : August 8, 2020
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Job Description

Your Opportunity:
The Data Analytics and Insights (DAI) team is part of the broader Digital Services organization at Charles Schwab. DAI is primarily responsible for providing data analytics and reporting support for our business partners, including Investor Services, Advisor Services, Digital Services, and others. This role, specifically, will be supporting the Branch Network, which is part of the Investor Services organization. Investor Services is responsible for helping individuals and families with their financial needs, including retirement planning, charitable giving, estate planning, active investing or managing banking and lending needs. The DAI Branch team supports the Retail Branch Network, providing quantitative analytics designed to measure performance and enhance the sales process.

What you are good at:

The Sr. Manager, Business Analysis role will identify, monitor and provide analysis of key metrics for the Branch Network, with the goal of identifying process improvements and areas of risk. In addition, this role will be responsible for working with business partners to elicit, capture, and prioritize business requirements, and working with BI developers to translate those requirements to functional, dynamic deliverables. The Business Analyst will take part in and help plan daily scrum meetings, as well as other Agile/Scrum ceremonies, and will help define the product roadmap for our reporting applications and analyses. Additionally, the role will be a point of contact for business partners needing consulting support in relation to projects that impact the Branch Network.

The ideal candidate will have experience with writing business requirements, data mining and analysis. They should understand sales business models and be able to associate data to sales activities in the field. A balance of analytical expertise and business experience is helpful.

Key Areas of Responsibility include

  • Serve as consultant to key DAI business partners to understand business needs, and help determine solutions
  • Partner with Branch Leadership to understand sales needs and support evolution of the Branch Network
  • Elicit, capture and document requirements for reporting and analytical needs for the Branch, and help to size and prioritize those requests against the existing roadmap
  • Provide ad hoc analyses as needed to help understand what’s happening in the business, and to provide decision support for Branch leaders
  • Work with developers to translate requirements into reporting and analytic dashboards, to provide sales insights that can be acted upon by the field
  • Help run daily Scrum meetings, as well as sprint planning and retroactive sessions as part of the Agile/Scrum team
  • Provide QA support for deliverables, and help to manage the release process for new reporting/analysis as well as enhancements to existing products

What you have:

  • Bachelor’s degree or 8+ years equivalent experience
  • 3 – 5 years’ experience with data analysis and business process mapping
  • Proficiency in SQL, Jira, Business Objects or Tableau
  • Proficient with Microsoft Office products – Word, Excel, & PowerPoint with an emphasis on Excel skills
  • Strong communication skills required, both oral and written, to be delivered on multiple levels within the organization
  • Financial Services experience desired but not required. Knowledge of Schwab Branch Network is a plus
  • Strong analytical skills – ability to analyze large data sets, derive key insights, and communicate ideas that can transform business processes and/or strategy
  • Ability to provide focus and direction in response to dynamic and unpredictable situations

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