At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Software Services Mgr Sr within PNC’s Retail Technology Operations organization, you will be based in Pittsburgh, PA
In this role, you will be responsible for the technology and applications portfolio that support multiple domains including our Deposits & Information Management. You will lead your organization, in collaboration with your partners, through the transformation of the Retail application portfolio leveraging modern technologies (micro services, containers, etc.) while integrating Site Reliability Engineering / Build to Manage principles in our operation.
- Manages multiple projects and/or application support functions for a major business segment.
- Oversees the support and implementation of multiple, complex, organization-wide systems.
- Allocates and ensures resource arrangements during the application & production life cycle.
- Maintains relationships with business partners and vendors to ensure the implementation quality of application systems.
- Provides solutions or recommendations on complicated technology issues for application resiliency and enhancements.
. Actively contributes to action plans developed to achieve Operational objective of building & maintaining a highly sustainable and resilient portfolio of applications.
. Empowers team managers to lead & develop the best.
Application Delivery Process – Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.
Application Development Tools – Knowledge of and ability to utilize a variety of specific tools and toolkits for the development and support of applications.
IT Environment – Knowledge of an organization’s IT purposes, activities and standards; ability to create an effective IT environment for business operations.
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
Disability Accommodations Statement:
The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at path[email protected]
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Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
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